These terms and conditions outline the rules and regulations for the use of Sqrrl Fintech Pvt Ltd's Website and mobile application. Sqrrl Fintech Pvt Ltd is located at 33, Commercial Shopping Complex, Anand Niketan, New Delhi 110021, India.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements

By accessing or using this website and/or App, You agree to be bound by these Terms of Use and our other policies made available on the website/App, including but not limited to the Privacy Policy (“Policies”). Do read the Terms of Use and our other policies. If you do not agree to these Terms of Use or any of our policies, please do not use or access the App.

Your acceptance of these Terms of Use implies that You have the capacity to enter into a legally binding contract as per applicable law.

Our services are designed to be compliant with the laws of India. This website is for the exclusive purpose of services to be carried out within the territorial jurisdiction of India and all such services shall be governed by the laws in India.

Notice is hereby given that Non Resident Indians (NRI's) and foreign nationals accessing this web site and opting to avail services thereon shall do so after due verification at their end of their eligibility to do so. If you do not agree to any of the terms mentioned in this agreement, you should exit the site.

We reserve the right to amend all or any of the Terms of Use at our sole discretion without any prior notice. Your continued use of the App or the services following any such amendment indicates your acceptance of such amendment.

Subject to the above, and your compliance with these Terms of Use, we grant you a non-exclusive, revocable, limited privilege to access and use the App for personal, non-commercial use.

Availability of App or Services

The App and Services are provided on an “as is” and “as available” basis without any representation or warranty, express or implied. We do not warrant that

  1. The App will be constantly available or available at all. We shall have no liability to you for any interruption or delay in access to the App or services availed through it, irrespective of the cause.
  2. The information on the App or given through services is complete, true, accurate or non-misleading;
  3. That the App is secure or free of viruses, trojans or other malware; or
  4. The contents of the App do not infringe any intellectual property rights.

We reserve the right to modify the App, our technology and the basis on which lists and/or investment profiles are generated from time to time. This may vary the results that you derive by using the App.

We are not in any manner answerable, responsible or liable to any person, persons for any acts of omissions or commission, errors, mistakes of any laws in force from time to time.

We are not answerable, responsible or liable for any information on this website or for any services rendered by us, our employees and our agents.

The website/app uses market data which is sourced from external data content agency/ies and we are not to be responsible for its "integrity/availability" of the same.

Information and Privacy Policy

We reserve the right to store and retain any and all information provided by you including the services used, information, account details and details of the transactions to comply with applicable laws.

Any personal information you supply to us when you use this App or the services will be used in accordance with our Privacy Policy.

Intellectual Property

Sqrrl Fintech Pvt Ltd owns all intellectual property rights in respect of the services including any literature, reports, data, designs, photographs, video, audio content, diagrams, tables, software, source code or object code or other information or materials, howsoever stored or held, acquired, created, developed, designed or in any way prepared, by Sqrrl.

The "Sqrrl" name and logos and all related names, trademarks, service marks, design marks, and slogans are the trademarks or service marks of us or our licensors.

Intellectual Property of Others
You may not upload or publish or share any information that belongs to another person and to which you have no right to. If you think somebody is violating your copyright and want to notify us, please contact us happy2help@sqrrl.in and we will work with you to resolve your issue.

Indemnity

You agree to indemnify us, our owners, licensees, affiliates, group companies and their respective officers, directors, agents, and employees, on demand, against any claim, action, damage, loss, liability, cost, charge, expense or payment which we may pay, suffer, incur or are liable for, in relation to any act you do or cause to be done, in breach of the Terms of Use or your violation of any law, rules or regulations or as result of any third party claims due to your use of the App.

IFrames

Without prior approval and express written permission, you may not create frames around our web pages or use other techniques that alter in any way the visual presentation or appearance of our website.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our website, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our website or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Dispute Resolution

You accept that the Courts in New Delhi alone shall have exclusive jurisdiction as regards to any claims or matters arising out of dealings with Sqrrl. All disputes will be governed by the laws of India.

Sqrrl Investment Advisory Services Account Terms and Conditions

Sqrrl Fintech Pvt Ltd (“Sqrrl”) is in the business of investment advisory services through its online technology platform. Sqrrl provides this “Investment Advisory Account” facility to enable the investors to evaluate and carry out the online transactions in the units of the mutual funds and is registered with SEBI with Registration no. INA200006612 to act as Investment Advisor and provides its services through its mobile application and website www.sqrrl.in.

This Sqrrl account/account facility is available only to the users who have registered themselves on the Sqrrl websites or Mobile application. As a Registered user, Sqrrl requests you to carefully go through these terms & conditions (“Terms & Conditions”) to avail the access to Sqrrl through its online technology platform. By registering with Sqrrl, you irrevocably and unconditionally accept all the obligations stipulated in the Terms & Conditions and agree to abide by them. Accessing Sqrrl on its online technology platform through any medium, including but not limited to the websites on mobile phones and such other devices, is also subject to these Terms & Conditions. These Terms & Conditions supersede all previous oral and written terms and conditions (if any) communicated to you.

  1. Advisory Services
    • I / We shall provide all the required details to Sqrrl for generating an investment advisory action plan (Action Plan).
    • I / We understand that The action Plan is suggested on the portfolio based on the risk profiling (according to the details provided by me / us) & the investment objective provided by me /us.
    • Nothing contained here under in this Agreement shall bind, or require me / us to rely on, or act on the content of the Action Plan.
    • Sqrrl shall perform its duties and obligations described herein with the highest standards of integrity and fairness and shall act in an ethical manner in all its dealings.
    • Investment advisory services being provided by Sqrrl are segregated from the execution services.
    • Sqrrl has taken all commercially reasonable steps to protect the confidentiality of all confidential or non-public information provided by me / us and shall not disclose the same in any manner, except as provided herein.
    • Advice will be offered in an unbiased, transparent manner and in good faith. The Client is free to act on the advice offered by Sqrrl or disregard it. Sqrrl will not be responsible for any direct or consequential damage suffered by the client by acting on the advice given by Sqrrl.

Sqrrl will employ scientific methods to select mutual funds supplemented by human judgement. Execution services will be offered for only some of the areas in which advice is given and the member will be free to use execution services offered by others either partially or completely. All transactions shall under the Direct plan of concerned mutual fund under the RIA code.

When human advice on a remote basis is offered a Client will give complete, as accurate as possible data and information to Sqrrl to enable the human advisor to give advice that is best suited to the member. All advise given by Sqrrl must be in writing using email. Human advise will only be given by NISM certified advisors who have met the conditions prescribed by SEBI to provide investment advice.

  1. Registration and Transaction

Sqrrl will grant access to only those customers who have a registered Investments Advisory Services Account (“Registered Customers”) with Sqrrl.

Registered Customers will be able to avail investment advisory services and purchase, redeem and switch mutual fund units through this service. All transactions carried out through the Sqrrl platform shall be under Direct Plan and under the RIA code of Sqrrl.

I agree that any and/or all information that may be provided by me to Sqrrl from time to time, including but not limited to contact information, address and tax‐related information or any other information required under existing or future KYC or other norms and laws, may be shared by Sqrrl with the mutual funds/AMCs or their respective authorized service providers, auditors, legal and tax consultants in compliance with the extant legal provisions from time to time.

There may be an exit load/any other charge(s) applicable to certain mutual fund schemes which is mentioned in the respective offer documents including Scheme Information Document (SID)/Key Information Memorandum (KIM) and addendums issued thereto from time to time (collectively referred to as “scheme related documents”). I shall read/have read all the scheme related documents before investing.

I agree and understand that no change of address, mobile no., e-mail id and/or bank details can be allowed for such accounts, unless a duly signed hard copy of such written request is sent to the AMC/RTA/POS for signature verification and other formalities.

I agree to be communicated for all transaction related purposes to my registered email-id or by way of SMS to my registered phone number.

Purchase requests made through Sqrrl’s online technology platform shall be processed by the respective mutual funds/AMCs only after funds sufficient to cover the purchase price and other costs and charges have been received by the respective mutual funds/AMCs. Payments towards the purchase price and other costs and charges shall be made by the Registered Customers directly in the name of the respective mutual fund scheme(s) through the payment gateway made available by Sqrrl on the online technology platform. If for any reason the mutual fund is unable to allow a transaction for purchase or redemption of the full quantity of units such as transacted by a Registered Customer through the online technology platform of Sqrrl, the respective mutual fund/AMCs shall be entitled to process a lesser quantity of units being purchased or redeemed (as the case may be) by such Registered Customer. In such a case, neither Sqrrl nor the AMCs, their respective trustees shall be responsible for the non‐execution of transactions for the entire quantity or the remaining quantity of units.

Investments from persons from the United States of America (“U.S.”) and Canada may not be permitted in certain mutual funds. Sqrrl/AMCs/their respective trustee companies shall not be liable for rejection of an application by mutual funds, where the investor is a U.S. person and/or a Canadian person or such other prohibited investor as may be specified in the respective scheme related documents from time to time.

Transaction rights for Systematic Investment Plans (“SIPs”) will be pursuant to the Registered Customer executing the instructions, in the manner and form as prescribed by Sqrrl and/or mutual funds on the online technology platform from time to time. The instructions will be applicable to all SIP transactions whether presently existing or to be opened in future. I agree that, upon granting such instructions for SIP transactions, I will be bound by the terms of the relevant SIP scheme of the mutual fund to which I subscribe.

I agree and acknowledge that any transaction done or purported to be done by me on or before the cut off times on a business day as may be intimated by Sqrrl to me from time to time, would be processed on the same day. Any transactions done on the online technology platform of Sqrrl after the prescribed cut off time will be deemed to be received on the next working day and will be processed accordingly.

I agree that all authorised and complete transactions will be processed at the applicable NAV (as defined in the Scheme Information Document of respective schemes of Mutual Funds) subject to receipt of funds and acceptance of your transaction by the Mutual Funds/RTAs. However, Sqrrl shall not be liable for any loss that may arise to me as a result of incorrect NAV applied on units allotted to me by the mutual fund.

I acknowledge that any transactions done on a holiday would be processed on the next business day and the NAV would be applicable as per the respective scheme related documents.

I acknowledge that transactions once placed cannot be cancelled.

I acknowledge that any application for redemption, purchase or exchange or any other instruction must be correct, complete, clear and unambiguous in all respects and should conform to the prescribed procedure/documentation and regulatory requirements, failing which, Sqrrl/AMC reserve the right to reject the same and in such a case Sqrrl/AMC/Trustee shall not be responsible for any consequence arising therefrom.

I have read and understood the contents of the respective Scheme related Document(s) and the details of the scheme and I have not received or been induced by any rebate or gifts, directly or indirectly, in making investment. I hereby declare that the amount invested/to be invested by me in the scheme(s) of Mutual Fund(s) is derived through legitimate sources and is not held or designed for the purpose of contravention of any act, rules, regulations or any statute or legislation or any other applicable laws or any notifications, directions issued by any governmental or statutory authority from time to time.

I agree to comply with KYC (Know your Client/Customer) and KRA requirements as required under SEBI (KYC Registration Agency) Regulation 2011, SEBI Act 1992, Prevention of Money Laundering Act, 2002, all laws and regulations including but not limited to the Foreign Exchange Management Act, Reserve Bank of India (RBI) guidelines, to the extent applicable pertaining to my investments.

I agree and acknowledge that I will not make more than Rs. 50,000/- investment in all the associated AMC with Sqrrl if my KYC is process through Aadhaar No. – OTP or Bio Metric (eKYC). In this case if AMC rejects my transaction then Sqrrl will not responsible.

  1. No objection to Sqrrl

I grant my no objection to Sqrrl to do or perform upon my placing of transaction requests on the online technology platform of Sqrrl and at my risk and cost, all or any of the following acts, deeds matters and things

  1. Communication of instructions

I acknowledge that all instructions (including instructions for modification of this clause) shall be given by me only. I hereby authorize Sqrrl/AMCs to process and transmit such instructions given by me/us from time to time in relation to my transactions to the respective mutual funds/AMCs.

The transactions units may be done through electronic/ online mode as required by Sqrrl and AMC will process the transaction on the basis of such feed file only and you hereby agree and consent to the transmission of data by electronic means through the Sqrrl Investment Service Account facility. I agree that Sqrrl/AMC reserves the right to remove or add any method of making instructions for purchase or redemption of the units at any time at Sqrrl’/AMCs’ discretion. I agree that Sqrrl/AMC shall always have the right to change the modes of instructions for purchase, switch or redemption of units.

I agree and acknowledge that units purchased by giving instructions through any of the above modes will be deemed to be accepted for redemptions through the same mode only.

Sqrrl may refuse to transmit transaction data for the clients to the AMC/its authorised agents unless, they are given in a manner and form acceptable to Sqrrl and in accordance with Sqrrl’s right to verify such transactions. However, Sqrrl shall have no responsibility to determine the authenticity of any transactions done or purported to be done by me. I shall not hold Sqrrl liable on account of Sqrrl acting in good faith on any of transaction done or purported to be done by me.

The mutual funds/AMCs may at its discretion not give effect to my transactions where the mutual fund/AMCs/Sqrrl have reason to believe (which decision of mutual fund/AMCs/Sqrrl, I shall not question or dispute) that the transactions are not genuine or are otherwise improper, ambiguous or unclear or raise a doubt. Sqrrl/AMC/Mutual Fund/trustee of the AMC shall not be liable for any losses including but not limited to the loss of any opportunity costs incurred by me, if any, transactions are not carried out for any reasons whatsoever.

I agree to indemnify Sqrrl, AMC, trustees to the AMC, its respective officers, directors, employees and agents against any improper/fraudulent transactions, improper/fraudulent fund transfer transactions done or purported to be done by me on the online technology platform/payment gateway provided by Sqrrl. Sqrrl/AMC shall not be obliged to accept from me any oral instructions for carrying out any transactions in mutual fund units. Further Sqrrl, AMC, trustees to the AMC, its respective officers, employees and agents shall be indemnified for and held free and harmless from and against any and all costs, claims, losses or liabilities of any nature (direct or indirect) resulting from the act of purchase, redemption or switch of mutual fund units, together with any and all attendant costs and expenses including reasonable legal fees and expenses, that Sqrrl, AMC, trustees to the AMC, its respective officers, employees and agents may incur or be subject to, in relation to the transactions conducted by me on the online technology platform of Sqrrl. I also acknowledge that the security and the control provided by Sqrrl are designed to verify the source the communication and not to detect errors in transmission or content including discrepancies between names on the account numbers and that Sqrrl or any intermediary, may transmit data or take requisite action by reference account number only, even if the name on the account is also provided. Nothing contained herein shall require Sqrrl to violate any applicable laws, rules or the procedures/ instructions. Sqrrl shall have no duty to verify the content of any transactions, instructions and communication, whether or not authorized, sent in its name and accepted by Sqrrl.

Consent for sharing of information by AMCs / RTAs with the RIA

I have availed of the transaction execution services provided by Sqrrl through its online platform, for executing financial transactions in various financial instruments including units of mutual funds on the terms and conditions contained therein.

I hereby authorize AMCs / RTAs to share, disclose, or transfer to the RIA, information about my transactions in the schemes of mutual funds executed through Sqrrl, which are undertaken under the Direct Plan based on advice from Sqrrl, acting as my Investment Advisor (“Information”). I am aware that the Information shall be shared by AMCs / RTAs with the RIA in physical or electronic form, as may be deemed appropriate by the AMC / RTA. I am further aware that the RIA would be privy to the details of the folio/s once the same are handed over by AMC based on this consent.

I hereby give my consent to AMCs to provide the Information to the RIA and do hereby declare and confirm the following

I hereby indemnify, defend and hold harmless AMCs / MFs against any action, damage or liability that they may suffer, incur or become subject to in connection herewith or arising from sharing, disclosing and transferring of the aforesaid Information with the RIA. Additionally, I hereby declare and confirm that I will not hold AMC / MF liable and/or responsible for loss/damage of any kind or nature whatsoever that may be incurred or suffered by me for any illegal or unauthorized acts, omission or commission, fraud, negligence, delay in transmission/discontinuation of sharing of the Information, misuse of Information and/or default on the part of the RIA. This indemnification shall survive the termination of my agreement / arrangement with the RIA, and the termination of this consent.

  1. Holding pattern and Customer details

I acknowledge and agree that the Sqrrl holding pattern of the Registered Customer, as reflected in the Sqrrl system, is deemed to be the Sqrrl account holding pattern of the account holder/investor(s).

I also agree there will be no changes allowed in the holding pattern of the investors associated with the Account once the Account is activated.

I agree that once an investment is made using the holding pattern, I will not be allowed to change the holding pattern for the subscriptions.

The other requisite data (which is not part of the form) required to be reported to AMC/authorized registrar of the AMC will be extracted from Sqrrl account details maintained for the First holder. The mode of holding in all customer joint accounts is treated as Joint account.

  1. Statement of account

I agree and acknowledge that it shall be the obligation of the AMC and not of Sqrrl to regularly send to the Registered Customer (only to first holder in cause of multiple/joint holdings) such communications as required under the SEBI Regulations.

  1. Charges and Fees

I acknowledge that Sqrrl reserves the right to charge fees in the future for the Services or any other services offered by Sqrrl though presently the Services offered by Sqrrl are free. Any such changes will be communicated by Sqrrl via email 15 days before such change is made effective, and will be displayed on the Sqrrl Websites. Further, I understand that I will be allowed to transfer my assets out of my Account without incurring any costs payable to Sqrrl.

I agree and understand that any such charges/fees that Sqrrl may choose to levy will be in addition to those levied by the AMCs, if any. All fees, charges and reimbursement of expenditure shall be paid or made in full by me without any counter claim, set off or withholding. All liabilities and obligations of the customer hereunder to Sqrrl/mutual fund/AMCs/trustees of the AMC shall be joint and/or several, as the case may be.

  1. Third Party Risk

Sqrrl shall not be liable for any loss or damage caused by reason of failures or delay of the mutual fund to deliver any units purchased even though payments have been made for the same, or failure or delay in making payment in respect of any units sold, though they may have been delivered and I shall hold Sqrrl harmless and free from any claim in respect thereof. Sqrrl shall also not be liable for any delay, failure or refusal of the mutual fund in registering or transferring units to my names or for any interest, dividend or other loss caused to me/us arising therefrom.

In such instances of third party claims, the AMC/mutual fund/trustees to the mutual fund shall be liable for failure/delay only where such claims/losses arise due to a reason entirely attributable to an error or gross negligence of the AMC. In no event shall the AMC/mutual fund/trustees to the mutual fund be liable for losses/claims arising due to force majeure reasons beyond the reasonable control of the AMC/mutual fund.

  1. Liability of Sqrrl

Sqrrl shall not in absence of gross negligence on the part of Sqrrl, be liable to me for any act, omission or delay by the mutual fund or for any claims which I may suffer or incur as a result of or in course or discharge by Sqrrl or its employees, officers, directors duties.

Without prejudice to the above, Sqrrl shall not be held liable for any loss or damage or failure to comply or delay in complying with its obligations under these Terms and Conditions which is caused directly or indirectly by any event or circumstances beyond Sqrrl’s reasonable control. These include system failure, network errors, delay or loss of data due to the above and in circumstances of acts of God, floods, epidemics, quarantine, riot, civil commotion and/or war. I further agree that Sqrrl shall not be held liable for any losses, damages, expenses, costs, liabilities and claims of whatsoever nature caused by fraudulent or unauthorized use or access of my information, and/or signatures. Sqrrl will be under no duty to verify compliance with any restrictions on my investment powers.

Sqrrl will not be liable for any loss, damage, cost, charges or expenses directly or indirectly caused by reasons of any defects or imperfections or mechanical or other failure with relation to computer, cable, telex, telephone or postal system.

While Sqrrl will make every effort to have its computer systems available at all times, Sqrrl makes no guarantees with respect to the availability of such systems. Sqrrl will make every effort to resolve availability issues such as network problems, virus attacks etc. in an expeditious manner. Notwithstanding these, Sqrrl will as such not be liable for any loss, damage, cost, charges or expenses directly or indirectly caused by reasons of lack of such availability.

Liability of Sqrrl, duly acknowledge by Sqrrl, on account of the services referred herein, shall not exceed the fees received from me / us in the last 3 months.

  1. Electronic Payment Gateway

I understand that funds transfer for purchase of units of mutual funds will be done by using an Electronic Payment Gateway facility for net banking offered through a third party net banking service provider registered with the Reserve Bank of India. I agree not to use or permit the use of the payment gateway or any related services for any illegal or improper purposes.

I hereby acknowledge that I am utilizing the Electronic Payment Gateway at my risk. I agree and understand that these risks would include but not be limited to the following risks and Sqrrl/AMC/trustees of the AMC, disclaim all liability and responsibility for any claims, losses, damages, costs of whatsosever nature arising due to such risks

  1. Correspondence

Any notice or other correspondence addressed by Sqrrl to me may be addressed to the first holder above at the address given by me or as may be intimated from time to time. If according to me there is any discrepancy in the particular or details of my transaction or account of statement then I shall be obliged to intimate the same to Sqrrl and to the concerned mutual fund/AMC/authorised registrar of the AMC in writing within 7 (seven) working days of the first holder receiving notice thereof, falling which such transaction, statement or account (as the case may be) shall be deemed to be correct and accepted by me and I shall not be entitled to question the correctness or accuracy thereof.

  1. Use of Sqrrl Website

I acknowledge that in accessing and using the Services offered by Sqrrl, I may utilize the content and services offered on the Sqrrl Website. I agree to follow the terms and conditions for the use of such Sqrrl Websites as may be specified on such Sqrrl Website from time to time (“Sqrrl Website Terms”). Notwithstanding such acceptance of the Sqrrl Website Terms, I agree to the following

  1. Customer Information

I agree to provide any and all information that may be required by Sqrrl/AMC/authorised service providers of the AMC from time to time in compliance with existing legal norms and regulations, including but not limited to contact information, address and tax‐related information and any information required under existing or future KYC norms and laws. I agree that Sqrrl/AMC/authorized service providers of the AMC may take steps to verify the veracity of such information provided by me and I agree to co‐operate with Sqrrl/AMC/authorized service providers of AMC in providing all information requested by Sqrrl. I acknowledge that failure to provide such information in a timely manner may result in my ineligibility to avail of some or all of the services of Sqrrl and that Sqrrl/AMC/Trustees of AMC shall in no way be held liable for any losses of whatsoever nature resulting from such failure to provide information on my part. I agree that any information provided by me may be required to be shared with relevant regulatory/statutory authorities and I authorise Sqrrl to provide all information to such regulatory/statutory authorities as and when required.

  1. Disclaimer

I hereby agree that:

  1. Termination

Sqrrl may terminate the Services by giving 30 (thirty) days prior notice in writing to the Registered Customer provided that the Registered Customer shall not be relived of obligations hereunder notwithstanding such termination incurred prior to the date on which such termination shall become effective.

  1. Governing Law and Jurisdiction Clause

All disputes and differences arising out of, under or in connection with these terms and conditions or anything done hereunder shall be within the exclusive jurisdiction only to the courts of New Delhi, India. These terms and conditions are subject to and shall be construed in accordance with the laws prevalent in India.

  1. Consent for Data Feeds

I / we hereby consent for all financial service providers, asset management companies and intermediaries to provide my / our data to Sqrrl, which is required by Sqrrl to provide services to them.

I / we hereby agree to not hold financial service providers, asset management companies and intermediaries who provide data to Sqrrl responsible for any damages direct or consequential that they may suffer. This consent provided by me/ us by agreeing to these terms and conditions and electronic verification may be deemed by Sqrrl, financial service providers, asset management companies and intermediaries to be similar to a signed written consent.

This consent covers static data and transaction data since inception. The data since inception is required for back testing and for other uses such as gain calculations. Ongoing transaction data and changes to static data can be shared as long as I / we continue to use Sqrrl services.

  1. Investor Declaration
  1. Investor Grievances

Sqrrl shall attend to queries and grievances promptly. Sqrrl being a SEBI registered intermediary, a client can file a grievance with SEBI if Sqrrl has not resolved the concern within one month of the concern being escalated to senior management at Sqrrl.

I agree to the terms and conditions for transacting through Sqrrl Investment Advisory Services Account as mentioned above.